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L&D Influencers, Europe

17-18 September 2019 | London, UK

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Day 1
17th September
08:00

Registration, Coffee and Networking in the Exhibition Hall

Registration, Coffee and Networking in the Exhibition Hall

September 17 | 08:00 - 08:45

Speaking:

08:45

Chair's Opening Remarks

Speaking:

Headshot for Website-2

Shawn Storer

L&D Author and Influencer,

Chair's Opening Remarks

September 17 | 08:45 - 09:00

Speaking:

Headshot for Website-2

Shawn Storer

09:00

Keynote Presentation: A New Renaissance in Culture & Learning

Speaking:

Rebecca Robins

Rebecca Robins

Global Chief Learning and Culture Officer, Interbrand

Keynote Presentation: A New Renaissance in Culture & Learning

September 17 | 09:00 - 09:30

Speaking:

Rebecca Robins

Rebecca Robins

Interbrand

09:30

Keynote Presentation: How Managers Really Learn at Work

  • Drawn from years of research into the learning habits of managers in mid-to-large sized organisations
  • Reveals what managers actually do to handle unfamiliar challenges at work
  • Suggests how L&D practitioners can apply these insights to better support their organisation

Speaking:

Owen-Headshot-Colour-One (1)

Owen Ferguson

Managing Director, GoodPractice

Keynote Presentation: How Managers Really Learn at Work

September 17 | 09:30 - 10:00

  • Drawn from years of research into the learning habits of managers in mid-to-large sized organisations
  • Reveals what managers actually do to handle unfamiliar challenges at work
  • Suggests how L&D practitioners can apply these insights to better support their organisation

Speaking:

Owen-Headshot-Colour-One (1)

Owen Ferguson

GoodPractice

10:00

Panel Discussion: Creating a Technology-Driven Learning Culture

  • Discover what challenges may occur with collaborative learning and how technology can support for a more efficient organisation.
  • Exploring what makes the best learning technology for your organisation.
  • How to make innovation part of your organisation’s DNA to drive competitive advantage.

Speaking:

Rebecca Robins

Rebecca Robins

Global Chief Learning and Culture Officer, Interbrand

Serena Gonsalves-Fersch

Serena Gonsalves-Fersch

Global Head of G&D; Global Head of Talent (Interim), Cloudreach

Panel Discussion: Creating a Technology-Driven Learning Culture

September 17 | 10:00 - 10:45

  • Discover what challenges may occur with collaborative learning and how technology can support for a more efficient organisation.
  • Exploring what makes the best learning technology for your organisation.
  • How to make innovation part of your organisation’s DNA to drive competitive advantage.

Speaking:

Rebecca Robins

Rebecca Robins

Interbrand

Serena Gonsalves-Fersch

Serena Gonsalves-Fersch

Cloudreach

10:45

Keynote Presentation: Why Ensuring That Everybody Has Access to Personal Growth of Competencies

  • Knowledge is not everything! Beyond knowledge acquisition, working the Know-How to compliment the Know-What and Know-Why, is where L&D comes in
  • Demonstration of Virtual Training Suite: live creation of a 3D simulation for skills acquisition
  • ROI of training and practicing Vs acquiring knowledge only

Speaking:

william peres

William Peres

Founder & CEO, Serious Factory

Tahir Khan

Tahir Khan

Customer Success Manager, UK, Serious Factory

Keynote Presentation: Why Ensuring That Everybody Has Access to Personal Growth of Competencies

September 17 | 10:45 - 11:15

  • Knowledge is not everything! Beyond knowledge acquisition, working the Know-How to compliment the Know-What and Know-Why, is where L&D comes in
  • Demonstration of Virtual Training Suite: live creation of a 3D simulation for skills acquisition
  • ROI of training and practicing Vs acquiring knowledge only

Speaking:

william peres

William Peres

Serious Factory

Tahir Khan

Tahir Khan

Serious Factory

11:15

Morning Coffee Break & Networking in the Exhibition Hall

Morning Coffee Break & Networking in the Exhibition Hall

September 17 | 11:15 - 11:45

Speaking:

Track A: Digital ThinkTank

11:45

Discussion Group: Coaching for Empowerment

  • Moving away from traditional ‘command and control’ and towards an empowered culture
  • How do you create a coaching strategy that it is not just an initiative but a vital part of your organisational vision?
  • Discover approaches to align employees with a new business strategy and to support the culture and behavioural change required

Speaking:

Steve H

Steven Hargreaves

Head of Organisational Learning & Development, St John Ambulance

Simone

Simone Ingram

HR & Leadership Development, 3E Coaching

Discussion Group: Coaching for Empowerment

September 17 | 11:45 - 12:30

  • Moving away from traditional ‘command and control’ and towards an empowered culture
  • How do you create a coaching strategy that it is not just an initiative but a vital part of your organisational vision?
  • Discover approaches to align employees with a new business strategy and to support the culture and behavioural change required

Speaking:

Simone

Simone Ingram

3E Coaching

Steve H

Steven Hargreaves

St John Ambulance

Track B: L&D Lab

11:45

Discussion Group: Designing your Performance Management with Business Strategy

  • Ensuring employees are tasked with some way of meeting the company’s overall business objective
  • Securing C-level buy in to ensure the process is more readily accepted and better valued by employees

Speaking:

Headshot

Dina Alvarez

Head of Culture, Learning & People Development , everis UK

Eszter Lantos

Eszter Lantos

Head of People, clueQuest

Headshot for Website-5

Gary McIntosh

Head of Learning & Development, Priory Group

Discussion Group: Designing your Performance Management with Business Strategy

September 17 | 11:45 - 12:30

  • Ensuring employees are tasked with some way of meeting the company’s overall business objective
  • Securing C-level buy in to ensure the process is more readily accepted and better valued by employees

Speaking:

Eszter Lantos

Eszter Lantos

clueQuest

Headshot

Dina Alvarez

everis UK

Headshot for Website-5

Gary McIntosh

Priory Group

12:30

Lunch & Networking in the Exhibition Hall

Lunch & Networking in the Exhibition Hall

September 17 | 12:30 - 13:30

Speaking:

1:30

Keynote Presentation: Learning and Development in the Smart Machine Age

  • How to establish a culture that enables employees to excel at a higher level of human thinking and emotional skills in the era of AI, IoT and Automation.
  • Understanding the importance of a constantly changing workforce environment to keep up with technological advances.
  • Best practises on training your employees to become a strategic competitive advantage due to the speed of human learning.

Speaking:

james barton

James Barton

Learning and Development, Royal Mail

Keynote Presentation: Learning and Development in the Smart Machine Age

September 17 | 13:30 - 14:00

  • How to establish a culture that enables employees to excel at a higher level of human thinking and emotional skills in the era of AI, IoT and Automation.
  • Understanding the importance of a constantly changing workforce environment to keep up with technological advances.
  • Best practises on training your employees to become a strategic competitive advantage due to the speed of human learning.

Speaking:

james barton

James Barton

Royal Mail

2:00

Keynote Presentation: A Human Framework for Reskilling - How 5 Seismic Forces Are Driving the Reinvention of Learning & Talent

  • According to Deloitte’s Human Capital Trends 2019, the year’s top-rated trend is the need to improve L&D.
  • In Gartner’s 2019 Future of HR Survey, HR leaders named the need to build “critical skills and competencies” at the top of their key initiatives.
  • According to a 2018 McKinsey Global Institute report, 82% of executives at companies with annual revenues exceeding $100 million see reskilling as critical to business success in the next 5 years.
  • Why is this happening?
  • How can you develop a framework to tackle the arising issues that are based on the people being people

Speaking:

Piers Lea

Piers Lea

Chief Strategy Officer, LEO

Keynote Presentation: A Human Framework for Reskilling - How 5 Seismic Forces Are Driving the Reinvention of Learning & Talent

September 17 | 14:00 - 14:30

  • According to Deloitte’s Human Capital Trends 2019, the year’s top-rated trend is the need to improve L&D.
  • In Gartner’s 2019 Future of HR Survey, HR leaders named the need to build “critical skills and competencies” at the top of their key initiatives.
  • According to a 2018 McKinsey Global Institute report, 82% of executives at companies with annual revenues exceeding $100 million see reskilling as critical to business success in the next 5 years.
  • Why is this happening?
  • How can you develop a framework to tackle the arising issues that are based on the people being people

Speaking:

Piers Lea

Piers Lea

LEO

2:30

Panel Discussion: How to build a strong leadership culture within your organisation

  • Exploring what it truly means to become a leader and how to ensure your strategy has a truly accountable manner.
  • How to align leaders to drive success in the organisation and build a strong leadership culture.
  • Understanding the best practises and lessons learnt to ensure your leadership development is a true success with lasting results.

Speaking:

Headshot for Website-5

Gary McIntosh

Head of Learning & Development, Priory Group

Ann-Marie Murphy

Ann-Marie Murphy

People and Development Director, The Gym Group

Simone

Simone Ingram

HR & Leadership Development, 3E Coaching

Panel Discussion: How to build a strong leadership culture within your organisation

September 17 | 14:30 - 15:15

  • Exploring what it truly means to become a leader and how to ensure your strategy has a truly accountable manner.
  • How to align leaders to drive success in the organisation and build a strong leadership culture.
  • Understanding the best practises and lessons learnt to ensure your leadership development is a true success with lasting results.

Speaking:

Headshot for Website-5

Gary McIntosh

Priory Group

Simone

Simone Ingram

3E Coaching

Ann-Marie Murphy

Ann-Marie Murphy

The Gym Group

3:15

Afternoon Tea & Networking in the Exhibition Hall

Afternoon Tea & Networking in the Exhibition Hall

September 17 | 15:15 - 15:45

Speaking:

3:45

Keynote Presentation: Industry 4.0 and its Impact on How We Develop a Multi-Generational Workforce

  • Industry 4.0 – what it is, why it matters, and where it’s going
  • How technology is both changing and transforming the Learning and Development space, and the challenges and opportunities that it presents for organisations
  • We currently have four or five generations (depending on industry) in the workforce – who are they, how are they experiencing and navigating this digital economy?
  • What is required to successfully develop, manage and lead them this multi-generational workforce?

Speaking:

natasha moore

Natasha Moore

Head of Learning & Development, Norton Rose Fulbright

Keynote Presentation: Industry 4.0 and its Impact on How We Develop a Multi-Generational Workforce

September 17 | 15:45 - 16:15

  • Industry 4.0 – what it is, why it matters, and where it’s going
  • How technology is both changing and transforming the Learning and Development space, and the challenges and opportunities that it presents for organisations
  • We currently have four or five generations (depending on industry) in the workforce – who are they, how are they experiencing and navigating this digital economy?
  • What is required to successfully develop, manage and lead them this multi-generational workforce?

Speaking:

natasha moore

Natasha Moore

Norton Rose Fulbright

4:15

Panel Discussion: Mastering Engagement to Enhance Productivity of Today’s Multi-Generational Workforce

  • Discover what drives the variety of demographics in today’s digital world.
  • Looking at personalisation of your L&D strategy to cater to all demographics.
  • Best practises of engagement to give the best results for your workforce.

Speaking:

Headshot

Dina Alvarez

Head of Culture, Learning & People Development , everis UK

natasha moore

Natasha Moore

Head of Learning & Development, Norton Rose Fulbright

Steve H

Steven Hargreaves

Head of Organisational Learning & Development, St John Ambulance

Panel Discussion: Mastering Engagement to Enhance Productivity of Today’s Multi-Generational Workforce

September 17 | 16:15 - 17:00

  • Discover what drives the variety of demographics in today’s digital world.
  • Looking at personalisation of your L&D strategy to cater to all demographics.
  • Best practises of engagement to give the best results for your workforce.

Speaking:

Headshot

Dina Alvarez

everis UK

natasha moore

Natasha Moore

Norton Rose Fulbright

Steve H

Steven Hargreaves

St John Ambulance

5:00

Chair’s Closing Remarks

Speaking:

Headshot for Website-2

Shawn Storer

L&D Author and Influencer,

Chair’s Closing Remarks

September 17 | 17:00 - 17:05

Speaking:

Headshot for Website-2

Shawn Storer

5:05

Drinks Reception

Drinks Reception

September 17 | 17:05 - 18:00

Speaking:

6:00

End of Day One

End of Day One

September 17 | 18:00

Speaking:

Day 2
18th September
08:30

Registration, Coffee and Networking in the Exhibition Hall

Registration, Coffee and Networking in the Exhibition Hall

September 18 | 08:30 - 09:00

Speaking:

09:00

Chair's Opening Remarks

Speaking:

Headshot for Website-2

Shawn Storer

L&D Author and Influencer,

Chair's Opening Remarks

September 18 | 09:00 - 09:15

Speaking:

Headshot for Website-2

Shawn Storer

09:15

Keynote Presentation: Preparing for the Future of L&D

  • What will be the key focus for CLOs this year and what to look at for in 2020 and beyond?
  • Lessons learnt and best practises to stay ahead in the digital world of tomorrow.
  • Potential threats and concerns that may impact L&D in the next year.

Speaking:

caroline ford

Caroline Ford

Head of Learning and Development, Thomas Cook

Keynote Presentation: Preparing for the Future of L&D

September 18 | 09:15 - 09:45

  • What will be the key focus for CLOs this year and what to look at for in 2020 and beyond?
  • Lessons learnt and best practises to stay ahead in the digital world of tomorrow.
  • Potential threats and concerns that may impact L&D in the next year.

Speaking:

caroline ford

Caroline Ford

Thomas Cook

09:45

Keynote Presentation: Building E-Quity in the Workplace

  • Success depends more on how well we can manage our emotional energy than on our intellectual capabilities. Yet, focus at individual and company level is often on training skewed to intellectual development.
  • Many wellness initiatives tend to fail because they are not resting on the vital foundation of individual and team’s (sustainable) emotional management.
  • Businesses are just starting to realise how vital (positive) emotions are to their success, as they directly impact the performance, satisfaction and happiness of their people. In this session, through a simple live demo using the HeartMath biofeedback technology you’ll see at a glance the difference that cultivating positive emotions has on our physical and mental wellbeing and, more importantly, how easy it can be to stay in that state.

Speaking:

Tia-C

Tia Castagno

MD & Global Head of Innovation, Vizeum

Keynote Presentation: Building E-Quity in the Workplace

September 18 | 09:45 - 10:15

  • Success depends more on how well we can manage our emotional energy than on our intellectual capabilities. Yet, focus at individual and company level is often on training skewed to intellectual development.
  • Many wellness initiatives tend to fail because they are not resting on the vital foundation of individual and team’s (sustainable) emotional management.
  • Businesses are just starting to realise how vital (positive) emotions are to their success, as they directly impact the performance, satisfaction and happiness of their people. In this session, through a simple live demo using the HeartMath biofeedback technology you’ll see at a glance the difference that cultivating positive emotions has on our physical and mental wellbeing and, more importantly, how easy it can be to stay in that state.

Speaking:

Tia-C

Tia Castagno

Vizeum

10:15

Panel Discussion: How to Future-Proof your L&D Team

  • How to analyse and evaluate how aligned you and your team are to your business and learner needs.
  • Exploring how to challenge, support and develop learning programs to increase overall performance.
  • How to encourage continuous development as an effective way to drive change.

Speaking:

caroline ford

Caroline Ford

Head of Learning and Development, Thomas Cook

Serena Gonsalves-Fersch

Serena Gonsalves-Fersch

Global Head of G&D; Global Head of Talent (Interim), Cloudreach

Sheila Taghavi

Sheila Taghavi

Head of Learning and Development, Paymentsense

Panel Discussion: How to Future-Proof your L&D Team

September 18 | 10:15 - 11:00

  • How to analyse and evaluate how aligned you and your team are to your business and learner needs.
  • Exploring how to challenge, support and develop learning programs to increase overall performance.
  • How to encourage continuous development as an effective way to drive change.

Speaking:

caroline ford

Caroline Ford

Thomas Cook

Serena Gonsalves-Fersch

Serena Gonsalves-Fersch

Cloudreach

Sheila Taghavi

Sheila Taghavi

Paymentsense

11:00

Morning Coffee Break & Networking in the Exhibition Hall

Morning Coffee Break & Networking in the Exhibition Hall

September 18 | 11:00 - 11:45

Speaking:

11:45

Keynote Presentation: Defining Our Companies’ Magic - How to Turn on the Magic for our People and Living It Through a Journey Map

  • Start from the basics: How to diagnose what your employees want. Internal research from a ‘people centric’ perspective and how to have a holistic approach
  • Driving the organization to the next level: How to design a disruptive People strategic plan with an innovative approach that reinforces the companies’ magic, values and culture
  • Making people feel special: How we live our companies’ magic through a tailored employee journey map
  • Transform your organisation: how to implement the right changes. Help people rock their career by allowing them to be the protagonist with a leadership style that provides vision, purpose and inspiration
  • The impact: KPIs to measure the Magic!

Speaking:

Headshot

Dina Alvarez

Head of Culture, Learning & People Development , everis UK

Keynote Presentation: Defining Our Companies’ Magic - How to Turn on the Magic for our People and Living It Through a Journey Map

September 18 | 11:45 - 12:15

  • Start from the basics: How to diagnose what your employees want. Internal research from a ‘people centric’ perspective and how to have a holistic approach
  • Driving the organization to the next level: How to design a disruptive People strategic plan with an innovative approach that reinforces the companies’ magic, values and culture
  • Making people feel special: How we live our companies’ magic through a tailored employee journey map
  • Transform your organisation: how to implement the right changes. Help people rock their career by allowing them to be the protagonist with a leadership style that provides vision, purpose and inspiration
  • The impact: KPIs to measure the Magic!

Speaking:

Headshot

Dina Alvarez

everis UK

12:15

Panel Discussion: Creating an Engaged Workforce

  • Giving ownership to managers - How employee engagement lives with managers and the impact of the C-suite
  • Looking at employee engagement as a real-time metric and how to pay attention to direct reports' behaviors, reactions and interactions to better monitor your workforce
  • Allowing employees to be responsible for your brand by treating them like customers

Speaking:

female-silhouette-head-grey (1)

Emily O'Mahony

Independent Specialist, Former Head of L&D, Security Sector, IT Graduate Sector, & LOCOG 2012

Sophie Woollen

Sophie Woollen

Head of People and Culture, Resurgo Trust

female-silhouette-head-grey (1)

Jenni Clarke

People & Development Officer, Bankside Hotel

John Backhouse

John Backhouse

Employee Experience Director, Engine

Laura Thompson

Laura Thompson

Head of L&D, Taylor St. Coffee

Panel Discussion: Creating an Engaged Workforce

September 18 | 12:15 - 13:00

  • Giving ownership to managers - How employee engagement lives with managers and the impact of the C-suite
  • Looking at employee engagement as a real-time metric and how to pay attention to direct reports' behaviors, reactions and interactions to better monitor your workforce
  • Allowing employees to be responsible for your brand by treating them like customers

Speaking:

female-silhouette-head-grey (1)

Emily O'Mahony

Security Sector, IT Graduate Sector, & LOCOG 2012

John Backhouse

John Backhouse

Engine

Laura Thompson

Laura Thompson

Taylor St. Coffee

female-silhouette-head-grey (1)

Jenni Clarke

Bankside Hotel

Sophie Woollen

Sophie Woollen

Resurgo Trust

1:00

Chair’s Closing Remarks

Speaking:

Headshot for Website-2

Shawn Storer

L&D Author and Influencer,

Chair’s Closing Remarks

September 18 | 13:00 - 13:05

Speaking:

Headshot for Website-2

Shawn Storer

1:05

Lunch & Networking in the Exhibition Hall

Lunch & Networking in the Exhibition Hall

September 18 | 13:05 - 14:05

Speaking:

2:05

End of Learning & Development Influencers, Europe

End of Learning & Development Influencers, Europe

September 18 | 14:05

Speaking: